1INTRODUCTION Welcome to the website and co-branded versions of the website located at URLs that resolve to the domain name (the “Website” or “Site”). Protecting your rights as a valuable customer and our rights as a business, these rules are necessary. These Terms are important to both you and us, as they create a legally binding agreement between us. PLEASE READ THESE TERMS CAREFULLY BEFORE USING AND/OR PLACING AN ORDER FROM THIS WEBSITE. BY USING THIS SITE AND/OR PLACING AN ORDER FROM THIS SITE, YOU ACCEPT THESE TERMS, THE SVETARKIN CONDITIONS AND OUR PRIVACY POLICY WITHOUT ANY RESERVATIONS OR QUALIFICATIONS, AND YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, WHETHER IN WHOLE OR IN PART, PLEASE DO NOT USE THE SITE OR ANY OF THE SERVICES PROVIDED ON THE SITE, OR PLACE AN ORDER FROM THE SITE.
These Terms constitute an agreement between you (hereinafter, “you” or “your”) on the one hand, and individual entrepreneur Kolodkina Svetlana Mikhailovna, a Novosibirsk company with its principal address at 1 46 Derjavina St, Novosibirsk, RF 630005 (hereinafter collectively, “us,” “our,” “we,” “SVETARKIN,” or the “Vendor”) on the other hand, in relation to your use of the Website, the goods/services offered and sold through this Website, and any orders you place through the Website (collectively, the “SVETARKIN Services”). Before you place an order, please carefully read these Terms and our Privacy Policy. If you have any questions about the Terms or the Privacy Policy, you may contact us in the e-mail 2DISPUTES All disagreements of the parties will be resolved in accordance with international rules for resolving disputes. 3USE OF OUR WEBSITE You agree that: 1. You may only use the Website to make legitimate orders. 2.You will not make any speculative, false or fraudulent orders. 3. You also agree to provide correct and accurate email, postal and/or other contact details to us and acknowledge that we may use these details to contact you in the event that this should prove necessary. 4. You warrant that you are at least 18 years old and are legally capable of entering into binding contracts. 4HOW PURCHASE CONTRACTS ARE FORMED A contract (“Contract”) regarding the purchase of a product offered on the Site exists between you and us until your order is accepted by us and we will send you a delivery confirmation (defined below). If we do not accept your order, and the funds have already been deducted from your account, the funds will be fully refunded.To place an order, you will need to follow the online purchase process and click the “Authorize Payment” button to submit the order. After that, you will receive an email from us confirming that we have received your order (“Order Confirmation”). Your order represents your offer to us to buy one or more products from us for personal use and not for resale purposes. We reserve the right to restrict, cancel or prohibit orders that, in our opinion, appear to be placed in violation of this policy. We also reserve the right to stop dealing with clients who violate this policy. All orders are subject to acceptance, and we confirm to you such consent by sending you an email confirming the dispatch of the goods, by sending you an email (collectively, the “Shipment Confirmation”). For all purchases made through the site, you acknowledge and agree that the purchase receipt will be provided only in electronic form; paper copies of receipts will not be provided. 5AVAILABILITY OF PRODUCTS All orders for products are subject to availability and, therefore, in case of difficulties with deliveries or due to the lack of products in stock, we reserve the right to provide you with information about replacement products of the same or higher quality and cost. which you can order. If you do not want to order such substitute products, we will refund you payment completely. 6ORDER REFUSAL We reserve the right to withdraw any item from the website at any time and / or remove or edit any materials or materials on the Site. Although we will make reasonable efforts to process all orders, there may be exceptional circumstances that may require us to refuse order processing after we have sent you an order confirmation; and we reserve the right to refuse order processing at any time at our sole discretion.We will not be liable to you or a third party due to withdrawal of any product from the Website, its sale or not, deletion or editing of any materials or content on the Website or refusal to process or accept an order after we sent you an order confirmation. 7CANCELLATIONS You can cancel an order for certain products if the Order is still being processed in order to receive a return to the original form of payment of the price paid. Otherwise, you must return the item (s) in accordance with our return policy. 8DELIVERY In accordance with the provisions of clause 5 above and, unless exceptional circumstances arise, we will endeavor to fulfill your order for the item (s) specified on the shipment confirmation, on the delivery date indicated in the Shipment Confirmation, if no estimated delivery date is specified, within 15-25 business days of the date of the Shipment Confirmation. For the purposes of these Terms, it is that a “delivery” has occurred or the goods are considered to be “delivered” upon receipt of the product (s) at the designated delivery address. 9PRICE AND PAYMENT Although we guarantee that all prices shown on our website are accurate, errors may occur. If we find an error in the price of any product (s) ordered by you, we will notify you as soon as possible and give you the opportunity to either confirm the order at the correct price or cancel it. If we are unable to contact you, the order will be considered canceled, and if you have already paid for the product (s), you will receive a full refund. We are not required to sell the product (s) to you at the wrong (lower) price (even after we sent you a delivery confirmation) if the price error is obvious and error-free and can be reasonably recognized by you as such. All prices do not include shipping costs.By clicking the “Complete Order” button, you confirm that the chosen method of payment is yours or that you are the owner of a credit card Cards are subject to verification and authorization by the issuer of your card. If we do not receive the required permission, we will not be liable for any delay or failure. 10RETURN Subject to the conditions set forth below, SVETARKIN will gladly accept returns or exchanges of new, unworn, unwashed, and unaltered merchandise with all internal garment tags intact with your original receipt within thirty (30) days of the date of the Shipment Confirmation e-mail, unless a longer period of time is specified in writing at the time of purchase, Order Confirmation, or Shipment Confirmation. Refunds are made in the form of original payment. You will be responsible for the cost of returning the product to us. Returns are only by international courier with the obligatory indication of the track number of package. We are not responsible for lost packages for using other methods of returns.Accessories must be in their original condition and original packaging. Subject to applicable law, on sale merchandise is sold “as-is”. SVETARKIN reserves the right to refuse returns of any merchandise that does not meet the above return requirements in SVETARKIN’s sole discretion. You will have fourteen (14) days from the date you request the exchange to return the original item(s). Please include with the product being returned all original boxes, instructions, documents, and wrappings.After reviewing the product, we’ll let you know if you are eligible for a refund based on our return and exchange policy. We will process your return as soon as possible and in any case; within thirty (30) days from the date we receive the returned goods. We will refund any money received from you using the same method used to make payment if the card is available. 11DUTIES AND TAXES For International packages may incur duties and taxes. Duty-free packaging limits are set by your local customs authorities. As a customer, you pay the customs and tax costs of your country. If duties and taxes are not paid by you, then SVETARKIN reserves the right to deduct any refund expenses incurred from the total amount of the expected return. 12INTELLECTUAL PROPERTY A website that includes all of its information and content. SVETARKIN is protected trademark and / or copyright under foreign laws. You may not use, or distribute any Materials from the Site in whole or in part, for any public or commercial purpose without special written permission SVETARKIN. 13WRITTEN COMMUNICATIONS By using our website you agree that communication with us will be mostly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to these electronic means of communication, and you confirm that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. 14EVENTS OF FORCE MAJOR We are not responsible for any failure or will not fulfill any of our obligations under your order, caused by events beyond our control (“Event of Force Major”). An emergency force majeure event must include any action, event, non-compliance, omission or accident beyond our reasonable control and includes, in particular (without limitation) the following: 1. Strikes, blockages or other industrial actions. 2. Civil unrest, riots, invasions, terrorist attacks or threats of a terrorist act, war (declared or not) or threats or preparations for war. 3. The inability to use railways, shipping, aircraft, motor vehicles or other means of public or private transport. 4. The inability to use public or private telecommunications networks. 5. Acts, decrees, legislation, regulations or restrictions of any government. 6. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. 7. Any transport, postal or other appropriate transport impact, malfunction or accident. Our performance under any order you have placed is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event. 15FULL AGREEMENT These Terms and any document expressly mentioned in them constitute the entire agreement between you and us regarding the subject matter of these Terms and Conditions and supersede any prior agreement, understanding or agreement between you and us, whether verbally or in writing. 16OUR RIGHT TO CHANGE THESE TERMS AND CONDITIONS We may revise and amend these Terms at any time. Your use of the Site after making changes to these Terms represents your acceptance of these changes in perspective from the date of such changes. You will comply with the SVETARKIN Terms and Policies in effect when you order products from us.

NOTICE If you have a question or complaint regarding the services provided on the Site please contact us at

QUESTIONS AND FEEDBACK We welcome your questions, comments and feedback. Please send all questions, comments and feedback at

SVETARKIN RF, 1 46 Derjavina St, Novosibirsk 630005

Last updated November 2019